Privacy Policy

Last Updated: Sept. 25, 2025

HVAQ AI LLC (“HVAQ AI,” “we,” or “our”) respects your privacy and is committed to protecting your personal information.

Information We Collect

• Info you provide: business name, phone number, email, payment details.
• Info we generate: call activity, missed call records, lead capture logs, SMS communications.

How We Use Your Information

• Deliver the HVAQ AI service you signed up for.
• Send you essential SMS updates (setup, booking confirmations, billing, and service notices).
• Improve features and fix bugs.

SMS Consent & Opt-Out

By providing your phone number, you consent to receive SMS text messages from HVAQ AI related to your account and services. Standard message and data rates may apply.

• You may opt out at any time by replying STOP.
• For help, reply HELP or contact us at support@hvaqai.com.

Who Sees Your Data

• You (in your dashboard).
• Our limited staff (for support/maintenance).
• Trusted partners (payment processors, SMS carriers) with only the minimum info required.

Data Security

We use modern encryption, access controls, and monitoring to protect your information. No system is 100% bulletproof, but we take security seriously.

Your Choices

• Update or delete your info anytime by contacting us.
• Cancel your account anytime; we delete your data unless law requires otherwise.

Children’s Privacy

HVAQ AI is for HVAC businesses, not children. We don’t knowingly collect data from anyone under 13.

Changes to This Policy

If we change this policy, we’ll update this page and notify you by email.

Contact Us

📧 Email: support@hvaqai.com